Finding a Property

The first step is to contact us to provide brief details about yourself and about the accommodation you require.

We then search our database for suitable properties for you to view. If not urgent, we log your details so that we can contact you as and when suitable properties become available.

  • It is wise to start looking about a month before you wish to move
  • The more desirable properties are viewed and reserved quickly
  • Our tenancies are granted for a minimum term of 6 months


Viewings will be arranged at times to suit you, including evenings and weekends, and you will invariably be accompanied by a member of staff, who can give advice and answer any questions you may have.

Reserving the Property

Costs/fees are only relevant to persons aged over 18 years
Application/Reservation Fees are non refundable
An arrangement fee is also payable

NO VAT Charges apply to any of the following:

Application & Reservation Fee

Having found the property that interests you and having decided to proceed you will be required to pay an application/reservation fee of £100 per property.

Plus, an Arrangement fee of:

  • £65 for a single application
  • £115 for a joint application
  • £150 for a three share

(For more than three persons we will provide a quotation)

If we or the Landlord decline your application the Arrangement fee in part will be refunded (less the relevant and reasonable agency costs incurred at that point).

It will however not be refunded if you decide not to proceed for any reason, or if the tenancy fails to proceed due to incomplete or inaccurate information provided in the tenancy application.

Inventory Fee

When we let a fully managed property there is an additional inventory charge of £70.00 per property for the cost of producing the related property Inventory.

Guarantor Fee

Where a guarantor is required a charge of £70.00 per guarantor will be made.

Right to rent checks in England

The government announced that from 1 February 2016, all private sector Residential landlords or appointed agents in England must check that all new tenants have the right to be in the UK before renting out a property.

Under the new rules, landlords or Agents who fail to check a potential tenant's ‘Right to Rent’ will face penalties of up to £3,000 per tenant. Right to rent was introduced in the Immigration Act 2014 as part of the government's reforms to build a fairer and more effective immigration system.

Accordingly, and as part of our Tenancy Application process all Adults will be required to have a ‘Right to Rent’ check carried out by our Third Party Referencing Company at a cost of £14.40 Inclusive per person*

First Month's Rent

On completion of the agreement the first month's rent will be required to be paid with cleared funds before the date of occupancy.


On completion of the agreement a deposit/bond equal to one month's calendar rent will be required to be paid with cleared funds before the date of occupancy.

This will be held in an appropriate scheme to comply with the Tenancy Deposit Protection regulations and you will be informed of which protection scheme is utilised.

The deposit is held to cover damage, breakages, and any other liabilities under the terms of your tenancy agreement. Please note that under no circumstances can the deposit be used by the tenant to cover rent.

Methods of Payment

We accept direct bill payments known as BACs (Bankers Automated Clearing Service). This is generally a free of charge process and payment is usually cleared within several hours. Most high street banks participate in BACs. (Confirm with your own bank first) At the appropriate stage Ashcourt Lettings will provide the prospective tenancy applicant with the relevant account details. These are the account number, sort code, and a reference number.

Prospective tenancy applicants can then initiate this procedure with their bank via the phone, a personal visit to a branch, or via internet banking.

Please note that we are unable to accept and handle cash transactions.

If you wish to make a payment using cash visit your bank and pay it in using Ashcourt Lettings account details. Future rent payments will only be accepted by standing order and we will provide you with an appropriate form to complete on request.


As a minimum, we will require satisfactory references from your employer (or educational institute), and a previous or current landlord. We may also require a personal reference, and sometimes a guarantor. In addition, a credit check will be undertaken. We may use the services of an independent referencing company to obtain and evaluate these references.


Rents are normally quoted calendar monthly and payable monthly in advance.

The tenant is usually also responsible for Council Tax, Water Rates, Gas, Electricity and Telephone costs.

How to Rent

This guide is for people who are looking for a Property to rent and for all of our applicants we will provide a copy of this publication on the very first day of your application, or upon your request. It is a guide for tenants and landlords in the private rented sector to help them fully understand their rights and responsibilities. It provides a clear checklist and more detailed information on each stage of the renting process.

Tenancy Renewal Fee

Where a renewal of the initial fixed term period of the Tenancy Agreement is required a charge of £50 inclusive per property will be made to the Tenant/s. This is to cover the contract renewal negotiation, amendments, updating terms, and arranging the new tenancy agreement.

Tenancy Property Check Out Fee

When signing out of the property at the end of a Tenancy you will be charged a Tenancy Check Out Fee of £50.00 (Per Property).

End of Tenancy / Post Tenancy Reference Request

Where we are requested to provide a Third Party Reference after a Tenancy has ended you will be charged a Reference Fee of £35.00 (Per Property).

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